Refund and Cancellation Policy

Before you pay anything

An initial enquiry asks about arrangements and is not a booking. The consultation fee is US$150 (USD) and covers the consultation only. Confirm the duration, scope and cancellation terms before booking and payment. Additional work is agreed separately.

There is no checkout on this website and card payment is not available. If you pay by manual USDT transfer (Ethereum ERC-20 only), blockchain transfers generally cannot be reversed, so agree the exact USDT amount, sending fees and the cancellation and refund terms before you send anything. A transaction hash or screenshot does not by itself confirm payment; transfers are checked manually.

Cancellation and consumer rights

Confirm the cancellation and refund terms for your particular service before booking and payment, including any applicable cooling-off rights and what happens if you ask for work to start during that period. Mandatory consumer rights remain unaffected.

Rescheduling and missed appointments

Agree the notice required for rescheduling, any charge and the terms for a missed appointment before booking. Contact Prince Edward through the listed contact details if you need to change an arrangement.

Refunds after work has started

Before payment, ask how a cancellation will be handled if a consultation or separately agreed work has already started, including how any completed and uncompleted portions are assessed. Applicable consumer rights take priority over any agreed terms.

Service scope and concerns

Payment is for the agreed service, not a guaranteed spiritual or relationship outcome. If you believe the service differed from what was agreed, contact Prince Edward with the details. Any cancellation or refund request is subject to applicable consumer rights and the agreed terms.

How to request a refund

Contact Prince Edward by telephone, WhatsApp or email using the details below, stating what you agreed and when. Ask how your request will be handled, including any refund method and timeframe. Applicable consumer rights remain unaffected.